IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.
Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
I feel so fortunate to have found Anne
I have just spent about an hour on your site when my frontal cortex said -' Whoa, take a break before your brain explodes'. The amount of knowledge, so succinctly and humanly presented, is astounding. As you know, it takes money to get started in this biz, and to see all of these videos - with transcriptions - well, suffice to say I am blown away by your talent and generosity. You appeal to multiple intelligences when you teach, and say things in such a way that doesn't make me feel stupid; of course I don't know these things yet, because I am just learning. You bring that home time and again, which the voice over self-confidence portion of my brain really needs. I am just stunned and incredibly grateful that you and your site exist. Your blog? Truly Masterclass material that I feel so fortunate to have found Anne. Keep up the amazing work. My appreciation is immeasurable.
Juli Savettiere
An incredible experience
As someone with a technical background, when I heard that Anne came from IT, I knew she'd be a perfect fit. Within the first couple of sessions, it felt like I'd been working with her for years. Anne is sharp, sincere, and perceptive. She was quick to pick up on my learning style and pace, and was always right there with me. She also helped me to develop crucial elements of my brand that I had never considered, and put together a demo that displays so many facets of my voice and personality. Beyond that, she is a blast to work with and has always supported me, even when I've struggled. I would happily recommend Anne, and hope I have the pleasure to work with her again.
Kyle Arrington
Great speaker, trainer and person
Always love your courses Anne. Great speaker, great trainer, fantastic person.
Shelley Avellino
Simply wants the best for her students
Where do I start, just when I thought about giving up on voice over, Anne Ganguzza flew into my life like a lightning bolt! Pushing me every week to challenge myself. I am beyond grateful! A consummate professional who simply wants the best for her students. You have a way of helping us find our gift. Eternally grateful! - Anne is number one.
Annette Gomes
Can't wait to get my new demo out into the world
Just wow! Working with Anne was not only a delight, but full of value and growth. Anne is a great coach and mentor! During our sessions, she really keyed in on what makes me unique and helped me improve that, as well as shake many bad habits along the way. I can't wait to get my new demo out into the world.
Kathy Wheat
Skillfully guided me through unimaginable growth
I feel incredibly lucky to have had the opportunity to work with Anne. She is a marvelous mentor, teacher, friend and ally. Anne is all at once enthusiastic, accomplished, wise, inspiring, generous, patient and encouraging with a fun sense of humor. She has skillfully guided me through unimaginable growth and I am so very grateful to her. Anne not only coached me toward recording demos that I am especially proud of; throughout the processes, she helped me discover my strength, tenacity and confidence along with my authentic voice. I am forever grateful to you Anne and am already formulating a new reason to work with you again soon. Thank you.
Penny Bromley
She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.