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IVR Voiceover Coaching & Demo Production

“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

IVR Telephony Phone Voice
Keep people on the line and informed

IVR Telephony Coaching

Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.

People working with Anne

Excellent teacher and demo producer

Working with Anne is amazing. She knows the industry and what is current, and gives you the tools to look and learn that as well. We worked on commercials of all types, not just to find out what I could do but also to see where I needed to improve. Her coaching gave me all sorts of tools to be able to take on copy that just flows and copy that seems a little...non conversational for a conversational read. She pushed me hard and taught me lots. And, even though I went in because "you gotta be able to do commercial copy, ugh" at the end I'm actually excited to do commercials and find the character and heart of the words and bring them to life. That was the journey and the end result was amazing - I love how she captured my range and my quirkiness and also my serious side and my inner mom. It was great working with Anne and I hope to work with her again in the future. She knows her stuff and is an excellent teacher and demo producer.

Goldie Perry

Amazing coach and mentor...

Wow! I am so giddy with excitement I can hardly contain it! I don’t know how I’ll be able to pay attention to my algorithm analysis class starting in a few minutes. Anne, thank you for being so dedicated to coaching me. The final product is better than I could have ever expected, and I’m so happy about having the extra toy commercial samples! You are such an amazing coach and mentor. Thank you for making this demo happen.

Sydney Flak

I feel so fortunate to have found Anne

I have just spent about an hour on your site when my frontal cortex said -' Whoa, take a break before your brain explodes'. The amount of knowledge, so succinctly and humanly presented, is astounding. As you know, it takes money to get started in this biz, and to see all of these videos - with transcriptions - well, suffice to say I am blown away by your talent and generosity. You appeal to multiple intelligences when you teach, and say things in such a way that doesn't make me feel stupid; of course I don't know these things yet, because I am just learning. You bring that home time and again, which the voice over self-confidence portion of my brain really needs. I am just stunned and incredibly grateful that you and your site exist. Your blog? Truly Masterclass material that I feel so fortunate to have found Anne. Keep up the amazing work. My appreciation is immeasurable.

Juli Savettiere

An incredible experience

As someone with a technical background, when I heard that Anne came from IT, I knew she'd be a perfect fit. Within the first couple of sessions, it felt like I'd been working with her for years. Anne is sharp, sincere, and perceptive. She was quick to pick up on my learning style and pace, and was always right there with me. She also helped me to develop crucial elements of my brand that I had never considered, and put together a demo that displays so many facets of my voice and personality. Beyond that, she is a blast to work with and has always supported me, even when I've struggled. I would happily recommend Anne, and hope I have the pleasure to work with her again.

Kyle Arrington

Great speaker, trainer and person

Always love your courses Anne. Great speaker, great trainer, fantastic person.

Shelley Avellino

Simply wants the best for her students

Where do I start, just when I thought about giving up on voice over, Anne Ganguzza flew into my life like a lightning bolt! Pushing me every week to challenge myself. I am beyond grateful! A consummate professional who simply wants the best for her students. You have a way of helping us find our gift. Eternally grateful! - Anne is number one.

Annette Gomes

IVR Telephony On Hold Voice Over Coaching & Demo Production
SOVAS Winner

She'll make you more sound clear and confident!

Why work with Anne?

If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.

Play Sample
Penny Bromley
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Coaching & Preparation

Whether you're just starting out or an experienced talent, coaching can mean the difference between a good demo and a truly great one. Coach with Anne to improve your IVR phone voice over opportunities.

Targeted Brand Strategy

Phone systems don’t actually all sound the same. Determine where your voice fits into the marketplace, and get customized copy based on your sound & style.

Expert Sound Design

Directed recording session via Atlantis Group Audio in Los Angeles. Visit the studio or connect live from anywhere via ipDTL, ISDN, or SourceConnect. Full processing, music & SFX engineering included.

Attend a Group Class

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