IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
Anne is the only one to turn to
When I first started seriously exploring voice over as a possible career, I soon realized I needed a coach. After perusing websites, books, blogs, and podcasts about voice over, one name repeatedly seemed to come up: Anne Ganguzza. So I reached out, and as soon as we connected on the phone, I knew Anne was the coach for me. Not only do we both have backgrounds as educators, but we have similar senses of humor that make our coaching sessions so much fun. I coached with Anne for a little over a year and produced my E-Learning, Medical, and Corporate Demos with her and audio engineer John. Then I took a break from coaching, but when I got the itch (and saved up some money!) to produce a Commercial Demo, there was no one else I was going to turn to other than Anne. So, I signed up for more coaching and just received my professional Commercial Demo. I am absolutely, completely, totally, head-over-heels in love with it! My other demos were fantastic, don't get me wrong. I love them too! But this Commercial Demo is perfect. It captures my humor, my voice, and my style 100%. Anne and John (the audio engineer) absolutely nailed it on this one, and I couldn't be more thankful! If you are new to voice over and looking for a coach, don't hesitate to contact Anne. She will make you feel comfortable and supported, push you to be your best, and will make sure you sound great. I honestly can't imagine coaching with someone other than Anne. Anne and John, thank you for everything - from the bottom of my heart.
Jim Kirk
An exceptional coach!
I want to express my deep appreciation for Anne Ganguzza and her amazing work on my Corporate voice over Demo. With her guidance, I improved my listening skills and gained a better understanding of my vocal abilities. Anne did a fantastic job capturing my natural conversational tone, making sure that my demo truly reflects my unique voice, vocal range, and styles. Anne is an exceptional coach and skillfully encourages you to develop and improve your voice without straying into character voice territory. Thank you, Anne, for your unwavering support and invaluable coaching!
Querida Funck
I'm picky, and Anne is excellent
When you sign on to work with Anne, you'll come away with so much more than an amazing demo, you'll also come away a better voice over talent. Such was the case for me. Anne is a wonderful, passionate coach who took my ability to interpret and perform a script in my own voice to the next level. She really listened to me and truly invested herself in helping me to be the best I could be. She's a blast to work with! All our sessions were so much fun, right up to and including our studio session. Because of my radio production background, I'm picky. Anne went out of her way to make my demo sound awesome and I'm truly grateful. I can't recommend her more, she's the real deal. She's an excellent producer who knows what it takes to make your demo stand out. Do yourself a huge favor and put yourself in Anne's hands and let her take your voiceover game to the next level.
Dave Clarke
Best choice for my business
Working with Anne Ganguzza was the best choice I made for my business and I am so proud of what we accomplished together. Anne is amazing because she gives her students everything she has to make us not just stronger in the areas she is coaching us in, but to make us better able to work for our own clients in every way a voice talent has to provide service. I started working with Anne because I needed a commercial coach. In addition to teaching me to engage in commercial copy in a conversational and relatable way, Anne helped me to overhaul the technology that I was using, pushed me to consider different software choices, helped me connect with other voiceover professionals who I could seek guidance from, worked with me on branding and marketing for my business, prepared me for my demo, helped with script selection. I could write an article and not a blurb, but I will be forever grateful to have had the opportunity to train with the one and only Anne Ganguzza. She is extremely smart and highly talented and I feel blessed to call myself her student.
Laura Schreiber
Definitely work with Anne!
I’d heard about Anne and been aware of her prowess as a coach for narration in particular, so I decided to leap forward once I knew I couldn’t stand still any longer. She starts off getting to know you well, which is both logical and awesome. She wants to know your personality, background, and such to not only learn your voice type and what types of voiceover you’d be best situated for as she listens, but also to know where your passions lie, as that can come through in your performance. Her insights into narration, the way she makes it so common sense and how she keeps you in mind of who your audience is, cannot be beat. Working with Anne made me more sure of myself and where I fit in. I felt very humbled to see her and her engineer John working so hard for my sake at the actual demo production time. When you have the chance, don’t pass up working with Anne on business, voiceover, or anything.
Jordan Drayer
Structured training that pays off
Anne Ganguzza, you're amazing! I absolutely love my new demo! You have truly exceeded my expectations throughout this entire experience and I couldn't be more proud and thrilled to have you as a coach and a producer. Your process and how you've structured your training is brilliant! It has been everything I needed to build a solid foundation for this work and this craft. Thank you so so much for your guidance, support, patience and all that you were able to bring out of me! This has been such an incredible journey.
Jenny Palchi


She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.