IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
Working with Anne was a great experience!
I had so much fun and I learned and grew so much. She was very kind, nurturing, and encouraging, while at the same time giving me honest feedback and pushing me to go further and develop my skill level. You could tell she really cared about my growth and preparing me for a successful career in voice over. Together we created a demo that I am excited to take into the next phase of my voiceover journey. I will definitely be back to work with Anne in the future!
Kendra Ciancio
I learned so much from her
Anne took me on as a student when I was very new to voice over. I learned so much from her. She was patient and supportive, and worked with me until I had the skills to create a high quality Elearning demo reel. Anne was a fun person to work with who always lifted me up. Thanks so much, Anne!
Sara Susskind
Straightforward, illuminatory, no-nonsense
Speaking as a former teacher, Anne’s coaching style is sublime: straightforward, illuminatory, no-nonsense (but always fun!), and patient—exactly the style I need and appreciate. Her ability to break down multi-layered techniques into comprehensible pieces is superb, her ear for nuance is incredible, and her ability to get me to hear and understand what makes a top-notch read is both awesome and inspiring. Mere thanks seem inadequate; I am eternally grateful for your lessons and guidance, Anne!
Jerry Harris
Anne is an amazing coach
She is smart, creative, knowledgeable, and dedicated to her students. She is full of insights, techniques, and “teachable moments” that help you to get where you need to be. She is tough but kind and when everything finally clicks–it is so worth all the work. There were moments that I didn’t think I would ever "get it" but Anne didn’t give up and neither did I. It takes time to learn a new skill and it is so rewarding when it all finally comes together. Now I have an amazing demo that is professional, well curated, and thoughtfully produced. It shows range and also really showcases me. Thank you Anne! It has been a pleasure learning from you.
Madison Curry
She’s not messing around!
How incredibly patient, supportive, and inspiring Anne has been. She walks the line beautifully between shooting straight and lifting up - kind, firm guidance without indulgence or false flattery. The bar is high. She’s not messing around! I vividly recall the moment it all clicked. She saw the big picture - how my way of learning and circumstances influenced my work and pace. There was a shift, and the upward spiral was rapid and exciting. She finds your learning style, connects on so many levels, thinks quickly on her feet, and brings great, dynamic energy to every interaction. Anne's a true professional and a genuinely warm person. She understands what this work means to me. I really feel her commitment to my success. She is my coach and producer. But more than that, Anne is my mentor. I could go on...
Anna-Lisa Seeliger
One of the best coaches out there!
To say that Anne Ganguzza is one of the best voiceover coaches out there would be quite the understatement. She is kind, fun, rigorous, patient, and a true teacher. I absolutely love my new eLearning demo! It's the result of many coaching sessions, her style of leading me to discover my strengths, and engineer John Chominsky's "ninja skills." There was a time when I might have wanted the order of the segments to be different because I "liked this segment over that one." However, Anne knows this isn't about my likes. It's about getting the prospect's attention, holding it, and leading them to the conclusion that I am the right person to voice their project. This was masterfully done. If you think that you would even just want to speak with Anne about coaching, don't hesitate: do it! You'll be a better voice talent, you'll receive a great demo, and you'll develop skills that last for the rest of your career. Anne and John, I can't thank you enough!
Steven Gonzales


She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.