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IVR Voiceover Coaching & Demo Production

“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

IVR Telephony Phone Voice
Keep people on the line and informed

IVR Telephony Coaching

Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.

People working with Anne

Complete joy to work with

On the fence? Jump off on Anne's side and don't look back! Here’s the thing about Anne. You can go into sessions with her *thinking* that you pretty much already know what you need to know and that you just need a refresher. Anne isn’t afraid to tell you, and then show you why you’re wrong about that. She is up to date on the latest delivery style, and will transform you from what you were as a voice artist over the past several years, into the voice artist you need to be in the future to get work. Fun Fact: Both consciously, and I’m sure unconsciously at times I’ve used what she’s taught me, and in the weeks after we finished, I’ve won more auditions and am so busy that it’s almost like work! (almost, but like work doing what you love) All of her knowledge, and sometimes tough love she delivers with a smile, and with the brightest personality you can imagine. A complete joy to work with both as a coach and a person.

Jason Leikam

A fabulous experience

Working with Anne was a fabulous experience. She was able to guide me to tap into a more natural style that I’d been trying to reach. I always looked forward to our sessions- not only was her coaching extremely valuable- but she made the process fun! I’d highly recommend Anne to anyone!

Beth Deehan

She's a gifted teacher

She’s a gifted teacher! The Marketing 101 seminar with Anne was fantastic! She had excellent insights and a very well prepared presentation. I took copious notes! Her “power point” presentation was fleshed out with full explanations and details. The only downside, which was absolutely not her fault, a couple participants asked “questions” that went on and on and on…Anne was so gracious.

Laura Madsen

Appreciate your guidance

So, I’m on books 5 and 6 with one client/author who apparently likes what I’m doing, and suddenly I get a tweet from an author in Alabama who’s got 25 books he wants me to do, likes the voice, thinks it’ll work, etc. He and his agent call tonight, and they’re wanting me in on their marketing promos etc…incredible… Anyway, point here is that it’s in major part to your kind guidance and I wanted you to know how much I appreciate your support and help.

Phil Williams

Inspiring, professional, caring, and fun

It was a real pleasure to have Anne Ganguzza as my coach. She was inspiring, totally professional, caring, and most of all a lot of fun!

Ezell Wiggins

She brings out the best in me...

Anne manages to bring out the best in me. From coaching to selecting scripts, directing the demo, and producing the demo. And best of all, she does it with enthusiasm and encouragement. She's simply the best!

Shirl Gauthier

IVR Telephony On Hold Voice Over Coaching & Demo Production
SOVAS Winner

She'll make you more sound clear and confident!

Why work with Anne?

If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.

Play Sample
Penny Bromley
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Coaching & Preparation

Whether you're just starting out or an experienced talent, coaching can mean the difference between a good demo and a truly great one. Coach with Anne to improve your IVR phone voice over opportunities.

Targeted Brand Strategy

Phone systems don’t actually all sound the same. Determine where your voice fits into the marketplace, and get customized copy based on your sound & style.

Expert Sound Design

Directed recording session via Atlantis Group Audio in Los Angeles. Visit the studio or connect live from anywhere via ipDTL, ISDN, or SourceConnect. Full processing, music & SFX engineering included.

Attend a Group Class

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