IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
I'll be back for more coaching
Anne Ganguzza’s coaching is smart, to the point, and rigorous. And she is patient. She calmly repeated points that I needed to work on. The result of my sessions with Anne is a demo reel that I am more than pleased with. She took our sessions, created a script, and arranged it into a reel that makes me sound smart. I know I’m coming back to Anne for coaching that will push my voiceover skills further.
John Swain
You are an inspiration. Thank you for sharing your expertise
You pack more in a 20 minute meeting than most people do in an hour presentation! You are an inspiration. Thank you for sharing your expertise.
Sybil Johnson
Anne will get you on the right track
For those who are just beginning their journey in the voice over industry, or if you are an established media veteran who may be looking to go to the “next level” Anne Ganguzza is the one you want to work with. As a professional television sports anchor and play-by-play commentator, I have 25 years of on camera experience in large markets. However, becoming a voice over talent required me to learn a different way to use my voice and delve deeper into how I can become better and more versatile . After working with Anne over the past year I have not only improved my on camera delivery but now I am a legitimate voice over artist with a wide range of skills as well as a phenomenal demo that Anne produced. If becoming a successful voice over talent is what you desire Anne Ganguzza will get you on the right track.
Todd Romero
The best voice over coach out there
Ask me what I think of Anne Ganguzza. Go ahead, ask me... I'm so glad you asked. Anne has proven to be a wonderful voice coach and so much more. I spent many years in radio before deciding to try to enter the world of corporate voice-over. I learned I had many thoroughly ingrained “bad habits” in moving from radio to corporate voice – habits that Anne helped me overcome. Knowing that I was a musician as well as a “radio guy,” she used terms that were easily understandable to me – phrases like “feel the melody” and “catch the rhythm” in the scripts. And was she ever patient with me. I had to take some forced hiatuses from my training – breaks that, in a couple of cases, lasted for months at a time. She was so understanding, helping me resume right where I left off with reminders that put me right back on track. Then, once the training was over, she put together a fabulous demo for me and pointed me in a direction designed to help me get work and build my brand and my business. So, if you ask me what I think of Anne Ganguzza, I will tell you that – in my opinion – she is the best voice coach out there for those of you looking to expand your talent. Not only that, she is a wonderful human being and a friend. You can't do any better than Anne for your voice coach.
Dave Jarvis
Coaching that knocks it out of the park
Ok, I have to thank you yet again. Seriously. I just finished this directed session, in record time. Your coaching has a direct impact on making my clients happy. They booked me for two hours, with an option to pick up a third hour for three industrial scripts. I was able to knock out all three scripts in 45 minutes. Because of your coaching and our work together, I understand what’s important, what’s the story, and how to be coachable. They were so incredibly happy at the end of the session. Thank you.
Rick MacIvor
Insightful class
The business 101 class on Wednesday was the most insightful yet. The business aspect that you went over was the last piece of the puzzle.
Jorge Ortiz


She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.