IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.
Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
Pure social media knowledge
A creative gleam of pure social media knowledge. Wow, I thought I understood how to market on social media, but boy was I surprised. After a phenomenal class with Anne I now realize just how much I needed to know. Possession of the knowledge is one thing, but using it is a totally different one. Thanks Anne, and vopeeps I look forward to blasting social media with my new weapons.
Samuel Fleming
You reignited my drive...
Thank You for re-igniting my drive. I wanted to thank you once again for all of your guidance and tips. I learned a lot and am thinking differently about how to approach the business side of the industry as far as branding myself and going to more networking opportunities like the workshop and other types of gatherings.
Ben Robinson III
She took me from "good enough" to "great"...
Working with Anne is awesome! She knows just how to push me out of my ruts and comfort zones to constantly improve. I love that she doesn't let me get by with "good enough" but always nudges me along to "great." Specifically - what is great for me and my voice - so I sound authentic and my personality gets a chance to shine through. Thank you so much Anne, for your belief in me and support along the journey.
Kathy Wheat
Excellent teacher and mentor
I'll admit, I was stressed out about making the investment in coaching and production of an Elearning demo. Having now been through the process, I would do it again in a heartbeat. Anne was able to help this former News Anchor break free from the announcer delivery. I certainly didn't make it easy for her, but she is an excellent teacher and mentor and I consider her a friend. She was patient and persistent. She does not run you through the process, she makes sure to get it right.
Cindy Drago
Anne Ganguzza is a fantastic voiceover coach
After many coaching sessions (labor), and a live-directed recording session with Anne and her engineer John (the delivery room), I was presented today with my brand new Medical Narration demo. As the new “father” of my medical demo, I could not be more proud. Anne Ganguzza is a fantastic voiceover coach. I have learned so much working with her. She really brought out the best in my voice and performance. I’m looking forward to working with Anne again in the future. Thank you so much, Anne!
John Skovmand
Everything you want in a coach...
This past fall, I had the privilege of training with Anne Ganguzza, focusing on my Elearning skills. Anne taught me how to emphasize the “teaching moments” to help my students get the most out of my work. Anne is everything you would want in a coach, enthusiastic and encouraging while being straightforward and honest (even calling me out for resorting to the "pretty voice"). She was truly focused on making me better. Every correction included an explanation of both how and why. Thanks Anne.
D. Michael Hope
She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.