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IVR Voiceover Coaching & Demo Production

“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

IVR Telephony Phone Voice
Keep people on the line and informed

IVR Telephony Coaching

Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.

People working with Anne

Anne knows the industry!

I want to tell you how much I appreciated our time together today. As a performer and director myself, I am keenly aware that rarely will the two entities mix as well as what I experienced during our recording session today. You are not only a very caring individual who knows the voiceover industry well, but you don’t leave a stone unturned when it comes to specific direction – while allowing individual expression in the hands (and voice) of the “talent.” It’s a tightrope, and you walk it well.

Carl Martens

Your direction was fantastic

Thanks for a great workshop last night. This was our first time working together, but I can assure you it won't be our last. I got so much out of the workshop and I applied it immediately. So much so, that in the 24 hours since that workshop, I have been not only granted the role as the "Voice Of..." a local clinical research company, but I'll be voicing their spot that will air locally on the Super Bowl. To be clear, it's not a national Super Bowl spot, but-- hey... one out of three people in their market is gonna hear me. Thanks for everything, Anne. I look forward to working with you again soon. Your direction was fantastic.

Tim Powers

Anne uncovered the real me...

Anne is a tremendous coach and producer. I wanted to work with Anne because she knows the industry, and I knew she would challenge me, be truthful, and kind. Throughout our sessions together, Anne uncovered the real me, found scripts that exemplified my style, and produced a demo that makes me shine and that I’m very proud of. Thank you, Anne, for everything. You’re the best!

Michele Koch

Looking forward to more learning!

I really enjoyed your class on social media and look forward to learning more from you!

Michelle Leroy

Driving force in my growth

Anne was a driving force in my growth as a voice actor. As my coach, Anne guided me through lessons, helping me find and develop my signature vocal styles. I'm incredibly proud of the demo Anne and John produced as it highlights the skills I learned in class as well as my vocal range for commercial work. My thanks to Anne for being such a stellar mentor.

Denise Torres

I'm so grateful I found Anne

I had an amazing journey coaching with Anne! When I decided to take voice acting seriously, I did what one must do to learn the skills to compete in this industry - I found a great coach! Not just a working voice actor, but someone who knows the industry and the value of educating and teaching, specifically for the genre I was interested in. After consulting with Anne, we decided that a Corporate Narration Demo program would be a great first step. Anne's lessons are detailed, thorough, and informative. She always assigns practice scripts to work on between lessons, which kept me immersed in the process and was invaluable! The work wasn't easy, but learning a new skill set never is! Was it worth it? Absolutely. And rewarding! I now have a fantastic, professional demo that we are both proud of! Without Anne's guidance and support, getting from where I began to where I am now wouldn't have happened. I am so grateful I found Anne when I took my leap of faith to pursue the coaching needed to make my demo.

Jesse Cole

IVR Telephony On Hold Voice Over Coaching & Demo Production
SOVAS Winner

She'll make you more sound clear and confident!

Why work with Anne?

If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.

Play Sample
Penny Bromley
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Coaching & Preparation

Whether you're just starting out or an experienced talent, coaching can mean the difference between a good demo and a truly great one. Coach with Anne to improve your IVR phone voice over opportunities.

Targeted Brand Strategy

Phone systems don’t actually all sound the same. Determine where your voice fits into the marketplace, and get customized copy based on your sound & style.

Expert Sound Design

Directed recording session via Atlantis Group Audio in Los Angeles. Visit the studio or connect live from anywhere via ipDTL, ISDN, or SourceConnect. Full processing, music & SFX engineering included.

Attend a Group Class

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