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IVR Voiceover Coaching & Demo Production

“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

IVR Telephony Phone Voice
Keep people on the line and informed

IVR Telephony Coaching

Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.

People working with Anne

She knows how to teach

Anne is an excellent coach because she knows how to teach! She possesses a winning combination of understanding what is marketable and knowing how to teach the ways of interpreting and performing scripts. I've had many "A-Ha!" moments during our intense sessions. Week after week, she helped me sharpen my skills and breakthrough some tough roadblocks. It all culminated with her directing and producing my new corporate narration demo, which I absolutely love! Thank you, Anne, for your patience, guidance, and support! You're awesome.

Alexandra Wiggins

Force of nature with an infectious energy

Anne Ganguzza is a force of nature with an infectious energy. She is so very knowledgeable about her craft. A bit of a taskmaster she pushes you to the point where you know you have participated in some serious work. For this is a process. Anne expects you to be totally committed to the work because she is totally committed to it. What starts as a teacher student - relationship gradually converts itself into a collaboration. And the results are astounding. Thank you Anne.

Susan Brickell

I'm not afraid anymore

Suddenly I’m not afraid anymore – I’m excited! Anne, thanks so much for helping me get over my fear of social media. After meeting you on Thursday, I went back to my room and built my Facebook Actor/voice over page and also sent my first tweet.

Shirley Dalmas

Thank you so much for the event

The workshop was very informative and put a lot of things into perspective…Tonight's workshop was very informative and put a lot of things in perspective for branding my voice. While this was geared towards voice over work primarily a lot of the advice and information you had given us I feel can also be used in other fields of interest, including my interest in illustration and animation. Thank you so much for the event.

Chris Zito

Energetic and fun

Until I took Anne’s So Smart Social Media course, the thought of marketing on any of the social media sites put my head in a spin! But Anne explained it all. Now I understand how Twitter works and why Linked In is an effective and important tool to have in my marketing arsenal and, when used the right way, Facebook can be more than just posting pics of family and friends…it can actually boost my business! Anne is great! She is energetic, fun, and knows how to explain the technical stuff in a way anyone can understand and apply to their business. I can’t wait to put my new found knowledge to work. Thanks, Anne Ganguzza!

Margo Trueblood

I'll be back for more

Anne Ganguzza - now there’s a name that has permeated the voice-over industry and for good reason. I came to Anne with a desire to provide voice over in corporate narration. Under her direction and coaching, Anne showed me there is more to voice over than just getting it right as a voice. There is a need for sensitivity, research and a sense of what you can bring to the table to help the client, which is more than just offering yourself as a voice over talent. Having Anne as my coach has been one of the most challenging and rewarding experiences in voice over. And the Demo! Well its hard to put it into words but the word “fantastic” comes to mind. Her expert knowledge of how to take your rehearsal recording and engineer that into the final product is excellent. I’ll be back for more of what she offers.

Monte Reichert

IVR Telephony On Hold Voice Over Coaching & Demo Production
SOVAS Winner

She'll make you more sound clear and confident!

Why work with Anne?

If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.

Play Sample
Penny Bromley
00:00 / 01:47

Coaching & Preparation

Whether you're just starting out or an experienced talent, coaching can mean the difference between a good demo and a truly great one. Coach with Anne to improve your IVR phone voice over opportunities.

Targeted Brand Strategy

Phone systems don’t actually all sound the same. Determine where your voice fits into the marketplace, and get customized copy based on your sound & style.

Expert Sound Design

Directed recording session via Atlantis Group Audio in Los Angeles. Visit the studio or connect live from anywhere via ipDTL, ISDN, or SourceConnect. Full processing, music & SFX engineering included.

Attend a Group Class

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