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IVR Voiceover Coaching & Demo Production

“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

IVR Telephony Phone Voice
Keep people on the line and informed

IVR Telephony Coaching

Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.

People working with Anne

You rock, coach Anne!

Just booked my first client through Twitter. It’s a Union job - that’s just crazy pants! I would like to credit my teacher, Anne Ganguzza with teaching me about the social media train. You rock, coach Anne! Also, just got my ipDTL to ISDN all set up with Anne’s encouragement and reassurance (I was afraid lol). Anne, you inspire me every day. My client was very happy to save on studio costs, and the session is tomorrow. It’s all because of you!

Cristina Milizia

I look forward to learning more

Amazing teacher who conveys a passion for the industry and for sharing with others. I received my first audiobook narration offer last week and am extremely excited to begin production…I am filled with glee, and feel confident and ready to begin this new adventure. That feeling results directly from the skills I’ve learned from you. You convey a passion for the voice over industry and for sharing with others, while imparting such valuable and useful knowledge that can be put into practice immediately…You re the best!

Natalie Winters

Targeted, applicable insights

Anne’s voiceover business savvy and experience in the field makes for focused, astute and applicable mentoring. I took away action items from our session which I was able to immediately implement with confidence and success. Targeted, applicable insights.

Tamara Lilly

Keeps things energized

Anne, thank you so much for the Corporate Narration training today! I appreciate your insight, your approach and the fact that you kept the session energized the entire time!

David Rowell

Brilliant coach and demo producer...

Working with Anne is amazing! She is an incredible coach and teacher - knowledgeable, encouraging, patient…. and fun! Anne helped me develop my ‘conversational read’ essential to producing an authentic delivery. Her choice of copy complemented my voice and personality, and fit well with current international market trends. The result is a Corporate Demo I love! A huge shout out also to Anne’s engineer John. Look no further for a brilliant coach and demo producer! Thanks Anne.

Trisha Barry

Phenomenal voice coach

My phenomenal voice coach Anne Ganguzza just called me to present me with my amazing Commercial demo. There really aren’t words right now. I am blown away! Thank you Anne, for guiding through the most fun, unreal ride to and through this demo. I worked for close to a year before being ready to record. Obviously, I worked one-on-one with Anne, but I also regularly did weekly workouts, and webinars. I was hungry to get to the demo recording, but Anne would not let me until I was ready. I am so filled with gratitude to her for that. Anne has helped me achieve the next level in my voiceover journey. Anne, you are an absolute rock star! And I love you beyond words and am so proud to be your student! I am so proud to represent your brand and mine

Brigid Reale

IVR Telephony On Hold Voice Over Coaching & Demo Production
SOVAS Winner

She'll make you more sound clear and confident!

Why work with Anne?

If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.

Play Sample
Penny Bromley
00:00 / 01:47

Coaching & Preparation

Whether you're just starting out or an experienced talent, coaching can mean the difference between a good demo and a truly great one. Coach with Anne to improve your IVR phone voice over opportunities.

Targeted Brand Strategy

Phone systems don’t actually all sound the same. Determine where your voice fits into the marketplace, and get customized copy based on your sound & style.

Expert Sound Design

Directed recording session via Atlantis Group Audio in Los Angeles. Visit the studio or connect live from anywhere via ipDTL, ISDN, or SourceConnect. Full processing, music & SFX engineering included.

Attend a Group Class

  • Wed, Sep 23
    Sep 23, 2026, 5:00 PM – 7:00 PM PDT
    via Zoom
    Take your voiceover career to the next level with these focused, skill-building sessions.
    Share
  • Wed, Oct 14
    Oct 14, 2026, 5:00 PM – 7:00 PM PDT
    via Zoom
    Take your voiceover career to the next level with these focused, skill-building sessions.
    Share
  • Wed, Nov 18
    Nov 18, 2026, 5:00 PM – 7:00 PM PST
    via Zoom
    Take your voiceover career to the next level with these focused, skill-building sessions.
    Share
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