IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
Phenomenal voice coach
My phenomenal voice coach Anne Ganguzza just called me to present me with my amazing Commercial demo. There really aren’t words right now. I am blown away! Thank you Anne, for guiding through the most fun, unreal ride to and through this demo. I worked for close to a year before being ready to record. Obviously, I worked one-on-one with Anne, but I also regularly did weekly workouts, and webinars. I was hungry to get to the demo recording, but Anne would not let me until I was ready. I am so filled with gratitude to her for that. Anne has helped me achieve the next level in my voiceover journey. Anne, you are an absolute rock star! And I love you beyond words and am so proud to be your student! I am so proud to represent your brand and mine
Brigid Reale
Excellent working knowledge
Anne has an excellent working knowledge of the voice over business and conveys it to her audience well.
Craig Bruenell
Anne got my performance to the next level...
Anne was invaluable in helping get my performances to the next level. Her coaching allowed me to understand the subtle nuances in inflection and pacing required to create emphasis and sound more natural, sound more... me. Thanks to Anne's guidance, I now have a demo I'm proud of.
Frank Ritlop
A gifted coach who knows the industry
Anne is an amazing voiceover coach. I just attended my first class with Anne and I will definitely be returning for more! She is a gifted coach who obviously knows the voiceover business inside out. The day was packed with great tips and techniques on how to grow your voiceover business and I especially enjoyed how she worked with each of us on our voice and mic skills – so encouraging – and brought out the best in each of us. Thank you Anne for so generously sharing your knowledge and skills.
Erin Sommerville
Friendly, professional, and efficient
I just want to say I very much enjoyed this webinar with Anne Ganguzza tonight. She’s an excellent teacher – extremely friendly, professional and efficient. It was a great overview class about the field; and I particular loved learning that my particular personality, drive and skill sets fit the voiceover business like a glove. I’m more excited than ever to be pursuing this as a career now. Many thanks to Anne for giving a great class!
Jack Chan
Christmas came early
Christmas came early for me today. Your workshop was the greatest gift I could have hoped for! I can’t begin to express my appreciation. I always learn so much from you and what you gave me today was priceless.
Patricia Merrill


She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.