IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.
Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
Anne's business consult has me headed in the right direction
I have been struggling with the business of our business - the accounting, the client management, keeping the ducks in a row has been maddening. Anne's business consult has me headed in the right direction, finally, and overall will save me money. By showing me free and low cost tools used to successfully build my brand and business, I can eliminate some of the other expensive and cumbersome tools I had in place and never liked.
Susan Terra
A coach who authentically understands you...
When I needed to upgrade my Explainer demo, Anne was my first call. It's so important to work with a coach who authentically understands you, your style, and your voice, and can see where and how to elevate you best in what you're offering potential clients in your demo. Few do that as well as Anne does, and my career is better for it.
Ian Fishman
I owe Anne my career...
How to describe Anne in just a few short words? How about: “I owe her my career.” Coach, talent, mentor, trainer, director, producer - yep, she pretty much does it all. And she does it with a level of professionalism and enthusiasm that’s hard to believe, let alone find anywhere else. Plus, she’s just such a blast to work with. Thanks so much Anne, you truly are the best.
Elliot Lowe
Anne's worth every penny...
Thank you, thank you, thank you, thank you! You are so knowledgeable and easy to work with! Worth every penny and I feel better already.
Heidi Mena
Thanks Anne!
I had a recent issue that I've been struggling to figure out, and it took just a short phone call and Anne had it all untangled. Now I can move forward with the confidence I need to get the job done. Thanks Anne!
Tim Paige
Anne is a wonderful instructor
Anne is a wonderful instructor. Her marketing knowledge is top notch. She generously gave extra time to all of us in her VOAtlanta X-Session.
Dov Endress
She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.