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IVR Voiceover Coaching & Demo Production

“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

IVR Telephony Phone Voice
Keep people on the line and informed

IVR Telephony Coaching

Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.

People working with Anne

Exceptional master class

Many thanks for an exceptional master class! It gave me many new ideas to use as I ease my way back into the voice over market. Added to that your inspiring “how-to’s” of handling social media will be very valuable.

Maryann Strossner

Trust Anne's process

Three words: Trust Anne's process. I fully admit, I came in skeptical about undergoing coaching as part of the demo prep, but I am so, so glad I got over myself and went for it. With Anne and her process, you get a full-on personal clinic leading up to recording your demo - which is exactly the way it ought to be done. In the end, you come away a stronger talent, with a world-beating demo to prove it. And that's what truly separates Anne: she's not there just to record you, send your work to production, take your money and call it a day - it's hands-on. It's personal. It's tailored to you, and you alone. There's nothing worse than cutting a demo, listening back after you've finished... and realizing you sound just like everyone else out there. Anne works with you in-depth to develop a truly outstanding, one-of-a-kind calling card for your brand, and it's worth every last penny.

Ian Fishman

Being coached by Anne is what I needed

Being coached by Anne is what I needed to finally gain true confidence to self-direct myself when recording for Corporate Elearning projects. I appreciated her style of constructive feedback, I enjoyed learning from her, and I'm grateful for how she helped me sort through my challenges. Even though there were times I felt defeated during our sessions (due to my ADHD brain, I'm my worst critic and can get impatient with myself), Anne understood me, was patient, and would pull me back up with encouragement and support. As for my demo, I love it! When I listen to it, I feel really proud with what we created together, behind the scenes and on recording day. I would definitely work with Anne again.

Marissa Ampon

Life changing and work changing

I am profoundly grateful for the time I am currently spending studying voiceover technique with the wonderful Anne Ganguzza. It is life changing and work-changing. She challenges me with difficult material and helps me hone in on my true voice. People ask me all the time, “how do I get into voice over?” I always tell them that it’s not as easy as it seems. It’s a big investment in terms of time and money. To be as good as you can be, you have to learn to know yourself, and you have to learn how to really read and interpret a script. You also have to have a sense of humor and give yourself a break. Much like with jazz singing (my other big passion), it’s not really about having a nice-sounding voice. Not to mention, you have to learn all of the *other* things about running a business. Voice over is very competitive, but having a great coach is one of the best investments I have ever made! And I’m not done yet! Thank you, Anne.

Angela Bingham

Fantastic on a personal and professional level

I would like to extend my sincere thanks for Twitter contest and allowing me to take your X-session. You showed how passionate you are about your subject matter by spending so much time with us and providing us much needed information to push our businesses to the next level! It was so informative and detailed–I will take my time to study your class info and apply it to my social media sources. You’re fantastic on a personal and professional level, and I can’t wait to meet up again.

Doreen Janis

She's the best

She’s the best. I am proud to tell the world. She is an amazing coach and mentor. Thanks for everything Anne!

Jason Robert Hoskins

IVR Telephony On Hold Voice Over Coaching & Demo Production
SOVAS Winner

She'll make you more sound clear and confident!

Why work with Anne?

If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.

Play Sample
Penny Bromley
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Coaching & Preparation

Whether you're just starting out or an experienced talent, coaching can mean the difference between a good demo and a truly great one. Coach with Anne to improve your IVR phone voice over opportunities.

Targeted Brand Strategy

Phone systems don’t actually all sound the same. Determine where your voice fits into the marketplace, and get customized copy based on your sound & style.

Expert Sound Design

Directed recording session via Atlantis Group Audio in Los Angeles. Visit the studio or connect live from anywhere via ipDTL, ISDN, or SourceConnect. Full processing, music & SFX engineering included.

Attend a Group Class

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