IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
She pushed me to be better
Working with Anne has truly made me a better voice actor. Each successive week of training I could feel my confidence and skills grow in corporate narration. She is patient, understanding, and kind, but she also pushed me to be better. I learned something new every week, and once we got to the day of recording, the experience was really a blast! I’m super excited with the way this demo turned out. Anne is the definition of a true professional, and a wonderful person on top of it!
Joshua Goodman
True passion for helping others succeed
Anne’s presentation was amazing! I had the opportunity to attend a social media marketing workshop presented by Anne Ganguzza at the VO Atlanta Conference. Anne’s presentation was amazing! She provided so much information on how to utilize social media to build your brand and your business. She is truly an expert on the subject matter and has a true passion for helping others succeed. She imparted so much knowledge during the talk, but one of the things that really stuck with me was when she reminded us to never lose sight of how we may best serve others through our businesses. She has an exceptional business mind and a servant's heart which clearly has contributed to her success! I’m grateful for the opportunity to have learned from her!
Camille Patterson
Vast knowledge and enthusiasm
I wanted to reach out to thank you for last night's workshop. I knew nothing about medical narration voice over until this class and I am so happy I jumped in with you. You have such a vast knowledge and enthusiasm that was really fun to be around. And thank you for de-mystifying how it all works and the stress that comes with pronunciations and such. A lot of what you said will help me a lot in other reads and voice over that I normally do. I will definitely call on you when I need to get a narration demo produced.
Isaac Robinson-Smith
I’m so glad I invested in coaching
I had a fantastic demo recording experience with Anne and John fueled by a host of private coaching sessions with Anne, to be sure I was ready for “demo day”. I thought medical narration might come easier for me given that I work full-time in healthcare in addition to voice acting. I’m so glad I invested on coaching because I needed to learn how to “show up” behind the mic as a medical narrator which requires different skills than other voice over genres….. including the prep work before ever starting to record. Anne did not let me get away with anything less than my best and it has already paid dividends. During my coaching I was fortunate enough to book my first few medical narration projects and Anne was with me every step of the way to be sure my client (and me) communicated with clarity, she helped me manage my client expectations and ultimately deliver a great experience for the projects. I now have a wonderful, professional medical narration demo that I can use to highlight my skills and bring me more work in this genre. Anne pushed me past my comfort zone and helped me see I have more range with my voice. It shows on my demo! I am so happy with the end result.
Jessica Higginbotham
Honest and invaluable advice
I had the great pleasure of attending two of your talks at the One Voice Conference last weekend and thoroughly enjoyed listening to your honest and invaluable advice. Thank you very much for taking the time to talk to us. Elearning, Explainer animations and Corporate videos are my bread and butter, so what you spoke about was particularly relevant to me. In fact, I also put your rates advice to the test yesterday and negotiated a very good deal with a new client. The recording’s in the can and both parties are happy.
Ben Mcauley
Contagious enthusiasm
Thank you Anne for this exciting session. What got especially my attention during those 2 hours can be resumed in a few words: your advice for the voice over artist to take jobs that speaks to him/her, and combine this with structured and self discipline actions. The entire session, you made remarks and gave examples encouraging realism and authenticity, but your enthusiasm is very obvious and contagious.
Claire


She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.