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IVR Voiceover Coaching & Demo Production

“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

IVR Telephony Phone Voice
Keep people on the line and informed

IVR Telephony Coaching

Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.

People working with Anne

“Confidence, Growth, and an Amazing Demo”

Working with Anne Ganguzza has been an incredible experience. She guided me, coached me, and gave me the confidence I needed to grow as a voice actor—and to create my new corporate demo. Anne has a true gift as a coach: she pushes and stretches your abilities while remaining patient, supportive, and encouraging every step of the way. Anne gave me the confidence when sometimes I couldn’t provide it for myself, and that made all the difference. I’ve come away from our work together with not only a stronger demo, but also a set of powerful tools to self-direct and continue improving. Thanks to Anne, I feel more confident and capable than ever.

Dino Giacobbe

Anne Doesn’t Just Coach—She Transforms

Anne Ganguzza is unique. This was my first thought when we had our initial consultation. She asked me questions about my experience and goals with voiceover and truly listened to my answers. That was a refreshing experience for me. Having mainly done on-camera commercial work with some voiceover in the past, I knew I needed someone who could assertively instruct me. I found that person in Anne. She has this skill that I call the "positive reinforcement" technique. She will let you know when you are not "getting it" and push you out of your comfort zone. Big time! Then, when you do get it or are getting close to it, she will praise you and immediately reinforce your achievement, which instantly boosts your self-confidence. Her timing on this is impeccable. I felt confused as to which genres would suit me. Anne was the first professional to help me understand the type of voice I have. She then gave me lots of homework to hone the subtleties and nuances of the categories we decided were best for me. The result is a corporate/industrial demo that I am enormously proud of. Recording it was a harmonious collaboration between Anne, John, and myself. I have every confidence that this demo will be a successful marketing tool for me. Finally, but not least of all, Anne is a caring person who leads with love. Authenticity and compassion are increasingly hard to find. Anne has these qualities. She is also fun and light-hearted, and her sparkling personality shines through in all that she does for her brand. Whether you are new to voiceover or a trained talent looking to expand your horizons, I can, with all my heart, highly recommend Anne Ganguzza.

Colette Pepperell

Anne’s Process Brought Out My Best Work

I had a blast working with Anne on my elearning demo! Her approach helped me to see the possibilities in each script and how to make each script more engaging for the listener. As a result, I have a demo that showcases my range because Anne inspires so much trust with her process.

Chris Vallancourt

From first script to demo, Anne made it happen!

As someone brand new to VO, Anne taught me some very valuable lessons on how to approach reading the scripts, which have guided me as I’m just beginning to audition. She’s also amazing at producing demos, so I had all the confidence in the world that she would help me create a professional demo to help me land jobs.

Amber Rankin

Don’t Talk So Pretty

You don’t expect a coach to tell you this unless…you’re Anne Ganguzza.
Anne coached me through the ups and downs of the voice over craft. She showed “tough love” and nurturing encouragement in equal measure. She never lost sight of the ultimate goal; to make me a better voice over artist. Through her efforts, I vastly improved my medical narration and my work in other genres. The time I spent with her was worth it.

Lorraine Crowston

Anne's coaching was truly transformative

Having worked with Anne since the start of my voice over career I would describe her coaching as transformative. I didn't know what to expect when I started or how far I would go but am incredibly pleased at how the demo Anne produced for me turned out. I thought Anne did an outstanding job preparing me with the skills I needed and felt her direction during the recording session brought out the best of the skills I had developed.

Dale Burnett

IVR Telephony On Hold Voice Over Coaching & Demo Production
SOVAS Winner

She'll make you more sound clear and confident!

Why work with Anne?

If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.

Play Sample
Penny Bromley
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Coaching & Preparation

Whether you're just starting out or an experienced talent, coaching can mean the difference between a good demo and a truly great one. Coach with Anne to improve your IVR phone voice over opportunities.

Targeted Brand Strategy

Phone systems don’t actually all sound the same. Determine where your voice fits into the marketplace, and get customized copy based on your sound & style.

Expert Sound Design

Directed recording session via Atlantis Group Audio in Los Angeles. Visit the studio or connect live from anywhere via ipDTL, ISDN, or SourceConnect. Full processing, music & SFX engineering included.

Attend a Group Class

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