IVR Voiceover Coaching & Demo Production
“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

Keep people on the line and informed
IVR Telephony Coaching
Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.
People ❤ working with Anne
She really knows her stuff
Yesterday, I had another corporate narration coaching session with the fabulous Anne Ganguzza. She really knows her stuff and is so insightful. Remarkable ability to break down a script and a student’s performance. And we always have so much fun, laughing like crazy. Looking forward to my next lesson!
J.V. Martin
Deep experience and a keen ear
Anne Ganguzza is an excellent instructor. She brings much to the feast with deep experience and a keen ear.
Yvonne Schwemmer
Learned a lot
Learned a lot in my marketing and branding session with Anne. I walked away with several new ideas to use in the coming year.
Alisa Beckwith
Anne simply rocks
Working with Anne was truly an amazing learning experience. Within the first lesson of audio production, delivery styles and techniques, I was able to put it right in my auditions and book. Anne really brings out your best and into the mic. I was able to understand my "brand" and how to use it to my best advantage. She coaches inflections, nailing the read, and opening your perception to analyzing the script. And oh yes, she gives homework, and it is so informative. I plan to continue my Commercial coaching with Anne because...she simply rocks.
Sheila Morris
Her direction and meticulous touch made the difference
I am so happy I chose Anne to be my coach and demo producer. She is patient and I felt very comfortable working with her. I appreciate that she was flexible with her schedule (I am 10 hours away). She found challenging the fact that I am Romanian and we could work on creating something unique. My global accent reaching out to a global market. She dug and brought the best in me. Coaching was extremely helpful and my demo sounds really good. I know it's my voice, but it's her direction and her meticulous touch that made the difference. Touché, Anne, thank you.
Cristina Pavel
Anne Ganguzza is a Superhero
I spent years relying on the crutch of having a nice voice. But Anne let me know quickly that wasn’t going to cut it anymore. Anne’s superpower is her ability to teach how to listen. She taught me how to listen for the story of every script, how to listen for the essence of the text, how to listen to myself to find my authenticity. Anne will never settle for a moment of mediocrity, and always held me to the highest standards. While we were creating my corporate narration demo, she was meticulous with every detail and it shows. I now have a new level of honesty and truth in all the work that I do, no matter what genre it is. Thank you Anne!
Rick MacIvor


She'll make you more sound clear and confident!
Why work with Anne?
If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.