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IVR Voiceover Coaching & Demo Production

“Welcome to brand central, where your call is very important to us, and will be answered in the order it was received…” We have these conversations all the time - and as our systems become reliant on automation, companies need phone voices that align with their mission & messaging. Businesses with automated phone menus can better direct callers to get help, find information, and take care of appointments or payments. IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne teaches you how to control your voice, stay on message, and focus your attention on the purpose of each line. If you love being precise & perfect, IVR phone voice over may be a good addition to your skillset.

IVR Telephony Phone Voice
Keep people on the line and informed

IVR Telephony Coaching

Today’s fast-paced world means most people routinely engage with phone systems to leave messages, get information, navigate menus, and even purchase products & services. A brand’s phone voice is often the first thing a client or customer hears - and it needs to be great! IVR (Interactive Voice Response) voice over should be clear, concise, informative, and engaging, while matching the company’s style. Anne's an experienced IVR pro who can teach you how to get in on this genre of voice over.

People working with Anne

A coach who authentically understands you...

When I needed to upgrade my Explainer demo, Anne was my first call. It's so important to work with a coach who authentically understands you, your style, and your voice, and can see where and how to elevate you best in what you're offering potential clients in your demo. Few do that as well as Anne does, and my career is better for it.

Ian Fishman

I owe Anne my career...

How to describe Anne in just a few short words? How about: “I owe her my career.” Coach, talent, mentor, trainer, director, producer - yep, she pretty much does it all. And she does it with a level of professionalism and enthusiasm that’s hard to believe, let alone find anywhere else. Plus, she’s just such a blast to work with. Thanks so much Anne, you truly are the best.

Elliot Lowe

Anne's worth every penny...

Thank you, thank you, thank you, thank you! You are so knowledgeable and easy to work with! Worth every penny and I feel better already.

Heidi Mena

Thanks Anne!

I had a recent issue that I've been struggling to figure out, and it took just a short phone call and Anne had it all untangled. Now I can move forward with the confidence I need to get the job done. Thanks Anne!

Tim Paige

Anne is a wonderful instructor

Anne is a wonderful instructor. Her marketing knowledge is top notch. She generously gave extra time to all of us in her VOAtlanta X-Session.

Dov Endress

Helped me find 'my' voice

Anne has helped me to find 'my' voice, and given me the confidence and tools to pursue my passion in Narration! Anne goes above and beyond to recognize and strengthen a student's talents - offering targeted practice copy to hone skills, introduce different styles, identify areas to improve or build upon all while offering tips, recommendations & experienced guidance. This helped me discover what I have to offer as a voice artist including the marketable characteristics that I will be able to continue to strengthen. If you are looking for a skilled voice over coach who will challenge you as an artist (whether you are new or experienced), offer a variety of copy styles (based on your course - in my case Corporate Narration), ability to recognize the personal voice characteristics that set you apart, and push you beyond your self-imposed limits to truly be the best you can be all while building your confidence ultimately helping you to do your best work and breeze through those directed sessions - then Anne is the coach you are looking for! Additionally, Anne is extremely professional, efficient, and organized - using current online tech for scheduling, payment, homework, etc. - Anne is the complete package. Anne is also fun to work with! She not only has the ability to offer constructive criticism (when needed), but also sincere excitement when those breakthroughs emerge. I will definitely continue to work with Anne.

Cathy DeMichele

IVR Telephony On Hold Voice Over Coaching & Demo Production
SOVAS Winner

She'll make you more sound clear and confident!

Why work with Anne?

If you’ve called a business in the last ten years, you’ve most likely been walked through a prompt or two by Ms. Ganguzza and her solid, pro sound. She got her start in telephony and excels in the medium, working with clients to create comfortable walk-throughs of their systems and students to develop bookable phone personalities. Anne’s experience ensures your phone systems deliver a polished and professional first impression that reflects your brand’s identity. She understands the nuances of telephony voice-over, from clear articulation to tone consistency, to keep callers engaged and informed. Her coaching focuses on helping talent refine their delivery to meet industry standards while standing out in the competitive telephony market.

Play Sample
Penny Bromley
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Coaching & Preparation

Whether you're just starting out or an experienced talent, coaching can mean the difference between a good demo and a truly great one. Coach with Anne to improve your IVR phone voice over opportunities.

Targeted Brand Strategy

Phone systems don’t actually all sound the same. Determine where your voice fits into the marketplace, and get customized copy based on your sound & style.

Expert Sound Design

Directed recording session via Atlantis Group Audio in Los Angeles. Visit the studio or connect live from anywhere via ipDTL, ISDN, or SourceConnect. Full processing, music & SFX engineering included.

Attend a Group Class

  • Wed, Sep 23
    Sep 23, 2026, 5:00 PM – 7:00 PM PDT
    via Zoom
    Take your voiceover career to the next level with these focused, skill-building sessions.
    Share
  • Wed, Oct 14
    Oct 14, 2026, 5:00 PM – 7:00 PM PDT
    via Zoom
    Take your voiceover career to the next level with these focused, skill-building sessions.
    Share
  • Wed, Nov 18
    Nov 18, 2026, 5:00 PM – 7:00 PM PST
    via Zoom
    Take your voiceover career to the next level with these focused, skill-building sessions.
    Share
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