Pre-purchase ten 50-minute sessions with Anne and save! Book when you want.
Sessions may be pre-purchased and used at any time within the calendar year in which they are purchased. Individual sessions rescheduled more than 3 times will be cancelled and are non-refundable.
24 BUSINESS HOURS notice is required to change or cancel an appointment time, and should be done online by signing into your account.
For example, to cancel an 11:00 am Monday appointment, please cancel or reschedule by 11:00 am the Friday prior to avoid paying a full cancellation fee.
Appointments that are cancelled without 24 business hours notice will be subject to payment of 100% of the professional fee structure.
Sessions rescheduled more than 3 times will be cancelled and are non-refundable.
If an emergency arises and you are unable to cancel or reschedule via the online system, please email firstname.lastname@example.org and include the date and time of your original session booking.
Please hold questions about our work for session times. If you have a brief, time-sensitive concern, the best way to get in touch with me outside our scheduled session time is via email at email@example.com. If your concern is more than a brief one, I may suggest scheduling an appointment to fully address your needs. Please don't be offended - it's just me keeping track of my time (and helping others do the same!).
While you may email me questions, I am a full-time working talent, and will do my best to get back to you as soon as possible.
If you cannot email, you may call me at 949-630-3208 during normal business hours of 9am-5pm PST. Excepting emergencies, I am unavailable before 9 am on weekdays or after 8 pm on weekdays.
Demo Production - If you’re not satisfied with your demo, you may request a full refund on production services (cost of session fees will be deducted from refund). Demos purchased through a package include non-refundable session fees. Please note: demo production refunds are available before release of your finalized product only; once your final product has been released to you, refunds are unavailable. Demo refunds are only available within 1 year of initial purchase.
Coaching Sessions & Classes - All session fees are non-refundable. This includes sessions purchased as part of a demo package, which will be deducted from any refunds requested on demo production services. Individual sessions rescheduled more than 3 times will be canceled and are non-refundable. Sessions not redeemed after one year from the date of purchase will be canceled and are non-refundable.